Refund policy

Return Policy:

No Returns: At this time, we do not accept returns. All sales are final. We encourage customers to review their order carefully before completing the purchase.

Damaged or Incorrect Items: In the rare event that you receive a damaged or incorrect item, please contact us at contact@prem-living.com within 7 days of receiving your order.

To be eligible for a refund, ensure the item is unworn, undamaged, in its original condition with tags, and in all original packaging. Include the receipt or proof of purchase. Contact us to initiate a return; unauthorized returns will not be accepted.

Upon receiving and inspecting the return, we'll notify you of the refund approval. Approved refunds will be processed automatically to your original payment method. Please allow time for processing. Your satisfaction is our priority at PREM. For further assistance, contact our customer service team.

Cancellation Policy: Once an order is placed, it cannot be canceled or modified. Please ensure that your order details are accurate before completing the checkout process.

Contact Information: For any questions or concerns regarding your order, shipping, or returns, please contact our customer service team at contact@prem-living.com

Policy Updates: We reserve the right to update our shipping and return policy as needed. Any changes will be reflected on this page, and customers are encouraged to review the policy periodically.

Thank you for shopping with us!